Customer Service Voice Pirate Inner Voice ~ Comfort Colors Tee

Smiling Out Loud ~ Cursing Internally

'Absolutely, I'd be happy to help with that.' Behind the headset, a very different sentence has formed, one with cannon fire in it. Eight hours a day, two voices, and only one is allowed on the recorded line.

• For the frontline professional: Buy it for the barista, the nurse at intake, the retail manager in December, and anyone who has said 'have a great day' to someone who did not deserve it.
• Quality assurance note: This call may be monitored. The inner monologue is off the record.
• Clocking out at: Part of Modern Scoundrels, after the last customer.